About Integrated Access
We bridge the gap between NDIS complexity and life-changing property outcomes.
The National Disability Insurance Scheme (NDIS) offers incredible opportunities for independence and investment. However, navigating the Specialist Disability Accommodation (SDA) sector is notoriously complex.
We founded Integrated Access to remove those barriers. As an official Registered SDA Provider, we are a team of property and compliance experts dedicated to making owning, developing, and running an SDA property seamless, profitable, and stress-free.
The Team
Managing Director - James Brown
James brings a rare and powerful combination to the NDIS property sector: decades of high-level executive experience in community housing, combined with his own profound lived experience with a physical disability. From leading public health and housing initiatives to his involvement on steering groups to shape the future of Specialist Disability Accommodation reform, James’s mission is to ensure no one has to struggle to find the accessible home that unlocks their independence. He inspires the team with purpose and direction, and our clients benefit hugely from his deep industry knowledge and networks.
Managing Director - James Brown
National Accounts and Claiming Manager - Scott Broadbent
Navigating the financial side of the NDIS is often the most overwhelming part of SDA property ownership. That is exactly where Scott comes in.
As our National Accounts & Claiming Manager, Scott is responsible for ensuring the claiming stays accurate, compliant, and tracked to give you peace of mind and ensure that owners are not left with underpayments and claiming issues. With extensive experience navigating the complex NDIA claiming and planning processes, Scott manages the entire monthly billing cycle on behalf of our clients.
Participant & SIL Relations Manager - Sally Briant
As our Participant and SIL Relations Manager, Sally ensures that every high-quality SDA property we manage becomes a thriving, supported home. Sally acts as a dedicated guide for owner-occupiers and tenants, managing the entire transition process from finalising administrative paperwork to ensuring the physical property is perfectly ready for move-in day. Simultaneously, Sally is the key to solving the vacancy puzzle for our developers and investors. By taking a hands-on approach to identifying, vetting, and collaborating with local Supported Independent Living (SIL) providers, Sally successfully matches participants with the right properties. This dual approach ensures that participants receive the exact care they need from day one, while securing reliable tenancies and protecting our developers' ROI with warmth, organisation, and absolute professionalism.
Marketing & Vacancies Manager - Melinda Bishop
As our Marketing and Vacancies Manager, Melinda drives the visibility and occupancy of our SDA properties, ensuring that developers maximise their returns while participants find their perfect homes. Understanding that extended vacancies are the biggest risk for our commercial investors, Melinda takes a highly proactive approach to filling homes. They craft targeted, accessible marketing campaigns and actively network with the SIL Providers and Support Coordinators, allied health professionals, and the broader disability sector to maintain a robust pipeline of prospective tenants. By combining sharp market insights with a deep understanding of participant needs, Melinda successfully minimises vacancy periods and ensures every Integrated Access property reaches its full potential as a vibrant, supported home.
Who We Serve
Empowering Owner-Occupiers
We believe NDIS participants deserve the dignity of independent homeownership without the administrative nightmare. Things like securing a specialised loan, managing NDIA portal applications, and maintaining strict SDA compliance can feel overwhelming. We act as your central guide, managing the heavy lifting so you can realise your dream of building and settling into your new SDA home.
De-Risking Investors & Developers
The SDA sector is a highly attractive asset class, but it does not come without risks. Poor management of monthly claiming, failing to meet strict government compliance, and extended vacancy periods can turn a great asset into a major headache. We partner with mid-to-large scale commercial developers to actively de-risk the investment, handling the end-to-end compliance and sourcing local SIL providers to secure your maximum return.
Who We Are
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The NDIS space is incredibly complex from a regulatory perspective—but that is our specialty. We get the compliance requirements for your home running like clockwork, keeping hiccups out of the equation so you can sit back and relax.
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We deeply understand how the NDIS works. Combined with our industry connections, we provide the traction you need for peace of mind. We also provide clear, useful monthly reports so you can easily keep track of your property's performance.
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We run a highly efficient, specialized operation. We keep our prices low and transparent to put more back in your pocket.
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We are a friendly, dedicated team. We are always happy to work through any questions or issues you might have, and our deep knowledge of the industry means we can get your problems solved quickly.
